The money you win is entirely yours. vcity processes every withdrawal request automatically with no unnecessary delays — directly to your bank account or digital wallet, whenever you choose.
Choose the method most convenient for you. All methods are processed automatically and secured with 256-bit SSL encryption.
Withdraw directly to your local bank account via FPX. Supports Maybank, CIMB, Public Bank, RHB, Hong Leong Bank, Bank Islam, Affin Bank, and more.
Touch 'n Go eWallet is a popular choice among Malaysian users. Withdrawals to Touch 'n Go eWallet are processed almost instantly, and you can use the balance for a wide range of everyday payments.
Withdrawing to GrabPay lets you use your wins for Grab payments, shopping, or transfers to your bank account. Fast and reliable.
Boost is a widely used local digital wallet in Malaysia. Withdrawals to Boost are processed quickly and are ideal for users who regularly use the platform for everyday payments.
For large withdrawal amounts that exceed the automatic limit, vcity offers a manual bank transfer option processed by a dedicated finance team within the committed timeframe.
Vcity also supports withdrawals via selected digital assets for members who prefer alternative transaction methods. Further details are available in your account settings.
The withdrawal process at vcity is designed to be as straightforward as possible. No repeated document submissions, no waiting for manual approval — just follow the steps below and your funds will arrive in no time.
Open the vcity site via your web browser or mobile app. Enter your username and password. Your connection is protected with 256-bit SSL encryption at all times.
Once logged in, click the wallet icon at the top of your dashboard or select "Withdrawal" from the account menu. Your available withdrawable balance will be displayed clearly.
Pick the option that suits you best — FPX to a local bank, TNG eWallet, GrabPay, or Boost. For your first withdrawal, you will need to verify your account or wallet number once.
Enter the amount you wish to withdraw or use the shortcut buttons (All, 50%, 25%) for convenience. Make sure the amount meets the minimum limit of RM 1 and does not exceed your available balance.
Click "Confirm Withdrawal" and the vcity system will process your request automatically. You will receive an in-app notification and SMS once the funds have been successfully sent.
The vcity system receives and validates your request automatically.
Funds are sent to the payment gateway — FPX, Touch 'n Go eWallet, GrabPay, or Boost.
Your bank account or digital wallet balance is updated. Notification sent.
When it comes to online gaming platforms, one of the most important things to Malaysian players is the speed and reliability of withdrawals. No matter how entertaining a platform is or how much it promises in wins — if winings arrive slowly or are hard to withdraw, players won't stick around for long. vcity fully understands this reality, which is why our withdrawal system is built with a clear priority: your money must arrive quickly, securely, and without unnecessary hassle.
Behind the simple interface you see when making a withdrawal lies a sophisticated and reliable payment infrastructure. vcity connects its gaming platform directly to licensed payment service providers in Malaysia — including major local banks and certified digital wallet operators. This means every ringgit you withdraw moves through a legitimate and secure payment channel, not through unofficial or risky intermediaries.
Vcity's automated withdrawal system operates non-stop, 24 hours a day, 7 days a week, including on public holidays and weekends. Unlike some platforms that only process withdrawals during office hours, vcity places no restrictions on when you access your own winings. Whether you choose to cash out at3 AM on a Saturday is entirely your call — and our system will process that request just as quickly as any other time.
One thing vcity members value most is full transparency across all withdrawal processes. When you submit a withdrawal request, you can track the transaction status in real time via the transaction history page in your account. Every stage — from request received, to processing, through to funds successfully sent — is recorded with a precise timestamp.
No hidden charges are applied to withdrawals at vcity. The amount you enter in the withdrawal form is the exact amount you will receive. No processing deductions, no admin fees, no service charges — these are vcity's promises to every member. Should any unexpected delay occur, the system will notify you automatically and our customer support team is available anytime for clarification.
The security of your funds is vcity's top priority. Every withdrawal transaction is protected by multiple layers of security — from two-factor authentication (2FA) that can be enabled in your account settings, to end-to-end data encryption that ensures your financial information is never exposed to unauthorised parties. Only the bank account or digital wallet that you have verified and registered yourself can receive withdrawals — no third party can redirect your funds.
Vcity also operates a real-time transaction monitoring system that automatically detects any unusual activity. If the system detects a suspicious access attempt or an irregular withdrawal request, your account will be immediately placed on a temporary hold and our security team will contact you for additional verification. This is an extra layer of protection that keeps your winnings safe at all times.
Vcity sets a very low minimum withdrawal limit of just RM 1, meaning you do not need to accumulate a large balance before you can start withdrawing your winnings. At the other end of the scale, vcity's maximum daily withdrawal limit is among the highest in the industry, designed to accommodate players at all levels — from regular members to VIP players with substantial wins.
Vcity VIP members enjoy higher withdrawal limits and faster processing times. The vcity loyalty program automatically raises your withdrawal limit as you level up — an added reward for your loyalty as a member. If you have a large win that exceds the standard daily limit, the vcity account management team will work with you to arrange the withdrawal within a reasonable timeframe without any hassle.
All withdrawal method details in one table — so you can choose what works best for your needs.
| Method | Min Limit | Max Limit / Day | Processing Time | Fee | 24/7 | Status |
|---|---|---|---|---|---|---|
| FPX Bank | RM 1 | RM 100,000 | 3–5 min | None | ● Active | |
| TNG eWallet | RM 1 | RM 50,000 | 1–3 min | None | ● Active | |
| GrabPay | RM 1 | RM 30,000 | 2–4 min | None | ● Active | |
| Boost | RM 1 | RM 20,000 | 2–4 min | None | ● Active | |
| Manual Transfer | RM 5,000 | No limits | 15–30 min | None | ● Active | |
| Digital Assets | RM 50 | RM 200,000 | 10–20 min | Network | ● Active |
Vcity uses industry-grade security technology to ensure every cent of your winnings is protected from start to finish throughout the withdrawal process.
All your financial and personal data is transmitted through fully encrypted channels — the same technology used by the world's leading banks.
Enable 2FA in your account settings for an extra layer of protection. Every withdrawal requires verification via an OTP sent to your phone number.
Vcity's security system automatically monitors every transaction and will block any unusual activity before it occurs, keeping your account protected.
Vcity's KYC verification process ensures that only the verified account owner can make withdrawals, protecting your funds from any unauthorised access.
Withdrawals can only be made to a bank account or digital wallet you have registered. Changing your account requires identity re-verification for your security.
Your complete withdrawal history can be accessed and downloaded from your vcity account dashboard. These records are useful for personal reference or tax purposes if needed.
Answers to the most frequently asked questions by members about the withdrawal process at vcity.
Create your vcity account today, start playing, and enjoy fast, secure, hassle-free withdrawals — straight to your bank account or digital wallet.